1. Overview

Waxbae Facial & Waxing Studio ("Waxbae", "we", "us") respects your privacy. This policy explains what information we collect, how we use it, the limited circumstances in which we share it, and the controls you have over your data.

2. Personal data we process

We only collect the information required to deliver treatments and manage bookings:

• Contact details: name, email, WhatsApp number.
• Booking records: preferred services, appointment history, aftercare notes.
• Consent responses: allergy disclosures and product preferences captured during consultations.

Data is collected directly from you via Booksy, WhatsApp, email, or the newsletter form on this site.

3. How we use your information

• Confirm, reschedule, or cancel appointments.
• Share preparation advice and aftercare suited to your treatments.
• Send limited marketing updates (only when you opt in).
• Comply with professional hygiene and safety standards.

4. Cookies & analytics

Waxbae uses strictly necessary cookies to remember consent preferences and enhance site performance. We do not run third-party advertising trackers or behavioural analytics.

You can adjust preferences anytime through the on-site cookie banner or by clearing your browser cookies.

5. Sharing your data

We do not sell or rent personal information. Limited sharing occurs when:

• Payment processors require confirmation of a successful booking.
• Regulatory bodies request records to comply with health and safety audits.
• Service providers (e.g., Booksy) handle your booking, governed by their own privacy terms.

6. Security & retention

We restrict data access to authorised therapists only, store digital files behind encrypted logins, and regularly review retention periods. Basic booking data is kept for up to five years to meet professional indemnity requirements.

7. Your rights

You may request access, corrections, or deletion of your personal data. To exercise these rights, contact us at info@waxbae.com. We respond within 10 business days.

8. Contact

Waxbae Facial & Waxing Studio
14 Eglin Road, Diva Slimming & Aesthetics, Room 206, Sunninghill, Sandton 2191
WhatsApp: +27 78 733 8864

If we update this policy, the effective date above will change and a banner will alert returning visitors.